πŸ’Ό Sales

Master the language of PE funds, IB banks, and FA firms. Shift from feature pitching to outcome selling.

Result: Bigger deal sizes, shorter sales cycles, higher win rates.

⚑ Why It's Important for Your Day-to-Day

  • You spend 40% of discovery time explaining features. With industry fluency, you spend that time understanding *why* the prospect needs it
  • You reference real customer workflows β†’ faster closes. Your conversations sound like you've "spoken to 30 PE firms"β€”because you have, via training
  • Result: Higher confidence in demos, richer client conversations, faster ramp-up through simplified learning

Your Checklist (7 initiatives)

1. Industry Quizzes: IB, FA, PE

Format: Self-paced online quizzes | Time: 15 min (5' per vertical)

What It Is: Three quizzes testing foundational knowledge of IB, FA, PE workflows, pain points, and deal structures

Examples: "In IB: what's the difference between a teaser and an info memo?" | "In PE: who controls LP reporting?" | "In FA, what's the difference between a VDD and an FDD?"

You'll Learn: Core terminology, workflow cycles, key stakeholders, decision timelines.

πŸ“ IB Quiz πŸ“ FA Quiz πŸ“ PE Quiz
2. Quote-to-Persona Mapping

Format: Matching exercise (video clips or transcripts) | Time: 5 min

What It Is: Listen to client quotes or watch clips and identify: Which industry? Which role? Which pain point are they surfacing?

Examples: "We have 17 iterations on this pitch and it still doesn't feel right" β†’ IB banker, speed/accuracy pain

You'll Learn: How to recognize persona from language, how to tailor your pitch to specific pain, how to sound like you've spoken to dozens of similar clients.

πŸ“ Start Exercise
3. Feature-to-Use Case Mapping (for each vertical)

Format: Matching exercise | Time: 15 min (5' per vertical)

What It Is: Map each UpSlide feature to the top use case in IB, FA, PE.

Examples: Logo Finder: IB β†’ Used for "Potential Buyers" | FA β†’ Used for "Competition Landscape"

You'll Learn: Which features unlock which workflows, how to articulate feature value to different personas.

πŸ“ Start Exercise
4. Deep-Dive: Logo Finder vs. Tombstones

Format: Written reflection (4 lines max) | Time: 5 min

What It Is: Explain the use case difference between Logo Finder and Tombstones. When should a user use one more than the other?

You'll Learn: Understand and explain feature choices to customers.

πŸ“ Start Exercise
5. Messaging Shift: Features to Outcomes

Format: Written reflection (4 lines max) | Time: 15 min

What It Is: Reframe messaging from feature-centric to outcome-centric.

Examples: How else could you say "You can link Excel to PowerPoint" β†’ "Your comps stay synced, so you never pitch outdated numbers"

You'll Learn: How to connect features to customer pain, why this matters for closing bigger deals.

πŸ“ Start Exercise
6. Discovery Shift: Feature Gaps to Workflow Pains

Format: Written reflection (4 lines max) | Time: 15 min

What It Is: Reframe discovery questions from uncovering feature gaps to surfacing workflow pains.

Examples: "Walk me through your last pitch. How many times did you update comps between initial and final? Who had to manually copy-paste?"

You'll Learn: How to ask questions that uncover pain, how to listen for process problems.

πŸ“ Start Exercise
7. Christmas Wishlist: Topics New Joiners Should Help Deep-Dive

Format: Open question | Time: 8 min

What It Is: Identify the 5 most critical topics you wish new joiners helped you deep dive about your industry and roles.

Examples: FA: "How Tax Teams are structured and how they interact with TAS advisors" | PE: "Why LP reporting deadlines drive everything and what goes wrong when it's late"

You'll Learn: Identify existing knowledge gaps so new joiners can bridge them as part of their onboarding.

πŸ“ Start Exercise

πŸ‘₯ Customer Success Manager

Expand accounts by proactively identifying growth opportunities. Move from "support" to "trusted advisor."

Result: Higher ARR, lower churn, bigger upsells.

⚑ Why It's Important for Your Day-to-Day

  • You move from reactive to proactive. With industry fluency, you anticipate clients' needs and identify expansion moments they don't know exist
  • You speak their language: "Time for Q2 LP reporting, here are our best practices" or "As Investor Relations, you collaborate with Portfolio Managersβ€”we could improve your workflow"
  • Result: Expanded value realization, higher ARR, lower churn

Your Checklist (6 initiatives)

1. Industry Quizzes: IB, FA, PE

Format: Self-paced online quizzes | Time: 15 min (5' per vertical)

What It Is: Three quizzes testing foundational knowledge of IB, FA, PE workflows, pain points, and deal structures

Examples: "In IB: what's the difference between a teaser and an info memo?" | "In PE: who controls LP reporting?" | "In FA, what's the difference between a VDD and an FDD?"

You'll Learn: Core terminology, workflow cycles, key stakeholders, decision timelines.

πŸ“ IB Quiz πŸ“ FA Quiz πŸ“ PE Quiz
2. Quote-to-Persona Mapping

Format: Matching exercise (video clips or transcripts) | Time: 5 min

What It Is: Listen to client quotes or watch clips and identify: Which industry? Which role? Which pain point are they surfacing?

Examples: "We have 17 iterations on this pitch and it still doesn't feel right" β†’ IB banker, speed/accuracy pain

You'll Learn: How to recognize persona from language, how to tailor your pitch to specific pain.

πŸ“ Start Exercise
3. Feature-to-Use Case Mapping (for each vertical)

Format: Matching exercise | Time: 15 min (5' per vertical)

What It Is: Map each UpSlide feature to the top use case in IB, FA, PE.

Examples: Logo Finder: IB β†’ Used for "Potential Buyers" | FA β†’ Used for "Competition Landscape"

You'll Learn: Which features unlock which workflows, how to articulate feature value to different personas.

πŸ“ Start Exercise
4. Uncover Expansion through Discovery

Format: Written reflection | Time: 15 min

What It Is: For each function, develop 3 discovery questions to ask in QBRs that uncover expansion opportunities and identify pain points before they become churn risks.

Examples: PE Example: "Walk me through your last fund report. What went wrong? When does it happen again? Who collaborated?"

You'll Learn: How to ask proactive questions, how to identify expansion signals, how to build strategic relationships with clients.

πŸ“ Start Exercise
5. Uncover Opportunities through Teams Mapping

Format: Matching exercise | Time: 15 min (5' per vertical)

What It Is: For each industry, identify which teams should be enabled with UpSlide to unlock growth.

Examples: PE Example: Currently using: Investor Relations (LP reporting) | Expansion #1: Investment Team (deal materials, portfolio analysis) | Expansion #2: CFO (financial forecasting, investor updates)

You'll Learn: How to see beyond current use, how to articulate expansion value, how to structure upsell conversations

πŸ“ Start Exercise
6. Proactive Touchpoint Planning

Format: Written reflection | Time: 10 min

What It Is: Shift from reactive to proactive. What industry-specific deadlines could you mark down and use as an outreach 2 weeks before with tailored content.

Examples: PE Example: "Q1 LP reporting deadline = March 31. Proactive outreach March 17 with fund report best practices template."

You'll Learn: How to anticipate customer needs, how to be a strategic partner, how to reduce churn through proactive engagement

πŸ“ Start Exercise

πŸš€ Professional Services / Consultants

Train users with more agility by customizing your approach based on client end-goals and workflows.

Result: Better adoption, faster projection, lower churn risk.

⚑ Why It's Important for Your Day-to-Day

  • Clients often ask for features without context. With industry fluency, you understand *why* they're asking and design accordingly
  • You catch problems before they happen, sharing best practices: "You'll iterate 20 timesβ€”here's how we handle that"
  • Result: Customers see you understand their world β†’ adoption accelerates, clients win, churn risk decreases

Your Checklist (4 initiatives)

1. Industry Quizzes: IB, FA, PE

Format: Self-paced online quizzes | Time: 15 min (5' per vertical)

What It Is: Three quizzes testing foundational knowledge of IB, FA, PE workflows, pain points, and deal structures

Examples: "In IB: what's the difference between a teaser and an info memo?" | "In PE: who controls LP reporting?" | "In FA, what's the difference between a VDD and an FDD?"

You'll Learn: Core terminology, workflow cycles, key stakeholders, decision timelines.

πŸ“ IB Quiz πŸ“ FA Quiz πŸ“ PE Quiz
2. Feature-to-Use Case Mapping (for each vertical)

Format: Matching exercise | Time: 15 min (5' per vertical)

What It Is: Map each UpSlide feature to the top use case in IB, FA, PE.

Examples: Logo Finder: IB β†’ Used for "Potential Buyers" | FA β†’ Used for "Competition Landscape"

You'll Learn: Which features unlock which workflows, how to articulate feature value to different personas.

πŸ“ Start Exercise
3. Deep-Dive: Logo Finder vs. Tombstones

Format: Written reflection (4 lines max) | Time: 5 min

What It Is: Explain the use case difference between Logo Finder and Tombstones. When should a user use one more than the other?

You'll Learn: Understand and explain feature choices to customers.

πŸ“ Start Exercise
4. Uncover Opportunities through Teams Mapping

Format: Matching exercise | Time: 15 min (5' per vertical)

What It Is: For each industry, identify which teams should be enabled with UpSlide to unlock growth.

Examples: PE Example: Currently using: Investor Relations (LP reporting) | Expansion #1: Investment Team (deal materials, portfolio analysis) | Expansion #2: CFO (financial forecasting, investor updates)

You'll Learn: How to see beyond current use, how to articulate expansion value, how to structure upsell conversations

πŸ“ Start Exercise

βš™οΈ Engineering & Product Management

Build features with less iterations because you'll project yourself into your clients' workflows. Switch from "what are they trying to achieve?" to "why are they doing it?"

Result: Lower rework, faster releases, better differentiation, meaningful work.

⚑ Why It's Important for Your Day-to-Day

  • Engineers often ask "How do we build X?" instead of "Why does X matter?" With industry fluency, every feature spec includes customer context
  • This changes how you prioritize, design, and defend trade-offs. You understand if a feature is a "nice-to-have" or a deal blocker
  • Result: You ship the right features in the right order, with less rework and more meaning

Your Checklist (5 initiatives)

1. Industry Quizzes: IB, FA, PE

Format: Self-paced online quizzes | Time: 15 min (5' per vertical)

What It Is: Three quizzes testing foundational knowledge of IB, FA, PE workflows, pain points, and deal structures

Examples: "In IB: what's the difference between a teaser and an info memo?" | "In PE: who controls LP reporting?" | "In FA, what's the difference between a VDD and an FDD?"

You'll Learn: Core terminology, workflow cycles, key stakeholders, decision timelines.

πŸ“ IB Quiz πŸ“ FA Quiz πŸ“ PE Quiz
2. Quote-to-Persona Mapping

Format: Matching exercise (video clips or transcripts) | Time: 5 min

What It Is: Listen to client quotes or watch clips and identify: Which industry? Which role? Which pain point are they surfacing?

Examples: "We have 17 iterations on this pitch and it still doesn't feel right" β†’ IB banker, speed/accuracy pain

You'll Learn: How to recognize persona from language, how to tailor your pitch to specific pain.

πŸ“ Start Exercise
3. Feature-to-Use Case Mapping (for each vertical)

Format: Matching exercise | Time: 15 min (5' per vertical)

What It Is: Map each UpSlide feature to the top use case in IB, FA, PE.

Examples: Logo Finder: IB β†’ Used for "Potential Buyers" | FA β†’ Used for "Competition Landscape"

You'll Learn: Which features unlock which workflows, how to articulate feature value to different personas.

πŸ“ Start Exercise
4. Deep-Dive: Logo Finder vs. Tombstones

Format: Written reflection (4 lines max) | Time: 5 min

What It Is: Explain the use case difference between Logo Finder and Tombstones. When should a user use one more than the other?

You'll Learn: Understand and explain feature choices to customers.

πŸ“ Start Exercise

πŸ“’ Marketing & Communications

Create credible, specific messaging that resonates with prospects. Position UpSlide as FinServ expert, not generic SaaS.

Result: Higher lead quality, better conversion, lower CAC, stronger brand authority.

⚑ Why It's Important for Your Day-to-Day

  • You currently write: "Create presentations faster." Prospects yawn. With industry fluency, you become credible and specific
  • You understand which pain point sells to which vertical (time pressure for IB, accuracy for FA, deadline stress for PE). Your sales collateral helps close deals
  • Result: Higher lead quality, better conversion, lower CAC, stronger brand authority

Your Checklist (7 initiatives)

1. Industry Quizzes: IB, FA, PE

Format: Self-paced online quizzes | Time: 15 min (5' per vertical)

What It Is: Three quizzes testing foundational knowledge of IB, FA, PE workflows, pain points, and deal structures

Examples: "In IB: what's the difference between a teaser and an info memo?" | "In PE: who controls LP reporting?" | "In FA, what's the difference between a VDD and an FDD?"

You'll Learn: Core terminology, workflow cycles, key stakeholders, decision timelines.

πŸ“ IB Quiz πŸ“ FA Quiz πŸ“ PE Quiz
2. Quote-to-Persona Mapping

Format: Matching exercise (video clips or transcripts) | Time: 5 min

What It Is: Listen to client quotes or watch clips and identify: Which industry? Which role? Which pain point are they surfacing?

Examples: "We have 17 iterations on this pitch and it still doesn't feel right" β†’ IB banker, speed/accuracy pain

You'll Learn: How to recognize persona from language, how to tailor your pitch to specific pain.

πŸ“ Start Exercise
3. Feature-to-Use Case Mapping (for each vertical)

Format: Matching exercise | Time: 15 min (5' per vertical)

What It Is: Map each UpSlide feature to the top use case in IB, FA, PE.

Examples: Logo Finder: IB β†’ Used for "Potential Buyers" | FA β†’ Used for "Competition Landscape"

You'll Learn: Which features unlock which workflows, how to articulate feature value to different personas.

πŸ“ Start Exercise
4. Deep-Dive: Logo Finder vs. Tombstones

Format: Written reflection (4 lines max) | Time: 5 min

What It Is: Explain the use case difference between Logo Finder and Tombstones. When should a user use one more than the other?

You'll Learn: Understand and explain feature choices to customers.

πŸ“ Start Exercise
5. Messaging Framework for Go-to-Market

Format: Written reflection (4 lines max) | Time: 5 min

What It Is: Before drafting any marketing message or design, which critical questions should you ask yourself so your message or design converts

You'll Learn: How to move from feature copy to outcome-based messaging, how to make each message credible and specific to a vertical, how to close faster with better positioning

πŸ“ Start Exercise
6. Messaging Shift: Features to Outcomes

Format: Written reflection (4 lines max) | Time: 15 min

What It Is: Reframe messaging from feature-centric to outcome-centric.

Examples: How else could you say "You can link Excel to PowerPoint" β†’ "Your comps stay synced, so you never pitch outdated numbers"

You'll Learn: How to connect features to customer pain, why this matters for closing bigger deals.

πŸ“ Start Exercise

πŸ‘₯ HR

Hire people who are genuinely curious about FinServ and will thrive in a domain-focused culture.

Result: Better cultural fit, faster onboarding, higher retention, reduced hiring costs.

⚑ Why It's Important for Your Day-to-Day

  • You currently interview for "communication skills" and "problem-solving." With industry fluency, you interview for "FinServ curiosity" and "domain learning agility"
  • You spot the difference between someone who likes SaaS and someone who *cares* about PE/IB/FA. You understand why domain knowledge matters, so you make it part of the hiring pitch
  • Result: New hires start with context, managers model fluency, faster onboarding, better cultural fit, higher retention

Your Checklist (4 initiatives)

1. Industry Quizzes: IB, FA, PE

Format: Self-paced online quizzes | Time: 15 min (5' per vertical)

What It Is: Three quizzes testing foundational knowledge of IB, FA, PE workflows, pain points, and deal structures

Examples: "In IB: what's the difference between a teaser and an info memo?" | "In PE: who controls LP reporting?" | "In FA, what's the difference between a VDD and an FDD?"

You'll Learn: Core terminology, workflow cycles, key stakeholders, decision timelines.

πŸ“ IB Quiz πŸ“ FA Quiz πŸ“ PE Quiz
2. Interviewer Toolkit

Format: Notion Toolkit to produce | Time: 45 min

What It Is: For each function: build a guide for interviewers reminding them why Financial Services knowledge matters for the role they're hiring, and how to test candidates on their interest/curiosity.

You'll Learn: How to hire for FinServ curiosity (not just domain expertise).

πŸ“ Start Exercise
3. Candidate Pre-joining Guide

Format: Pre-joining guide to produce (pdf) | Time: 45 min

What It Is: For each function: build a guide for candidates before they sign with UpSlide. It should state the importance of understanding the Financial Services ecosystem that includes how we'll support them upon arrival and how we make it a prerequisite for their probation period.

Examples: Should include: β€’ Why it's important to be curious about it β€’ How this mindset will make them thrive, β€’ What resources they'll lean on when arriving

You'll Learn: How to ensure better cultural fit and higher retention.

πŸ“ Start Exercise
4. New Hire Onboarding process

Format: Work on your side | Time: 20 min

What It Is: Navigate around this hub. the hub should become Entry Point for all New Joiners. Ensure all new joiners will be asked to fulfill the initiatives.

Examples: Add it to all boards / Global onboarding.

You'll Learn: How to set new hires up for success from day one, how to scale domain knowledge culture across the company.

πŸ“ Start Exercise

πŸ“Ί Video Training Materials

Topic Duration Slides Recording
Core Industries Overview 41 min Slides β†— Recording β†—
FA Due Diligence Reports 38 min Slides β†— Recording β†—
PE & Real Estate Mechanics 55 min Slides β†— Recording β†—
IB Industry Fundamentals 43 min Slides β†— Recording β†—

πŸ“š Documents our Clients Produce and Demo Materials

Deep dive our core Persona's deliverables. Discover associated demo materials, their flow and the storytelling to adopt.

πŸ“‹ Due Diligence for FA

View Page

🎯 Pitches for IB

View Page

πŸ“Š Fund Reports for PE

View Page
🧠

Industry Quizzes: IB, FA, PE

SalesCSMPSDev & PMMarketingHR

Format: Quizzes | Time: 15 min (5' per vertical)

What It Is: Three quizzes testing foundational knowledge of IB, FA, PE workflows, pain points, and deal structures

Examples: "In IB: what's the difference between a teaser and an info memo?" | "In PE: who controls LP reporting?" | "In FA, what's the difference between a VDD and an FDD?"

You'll Learn: Core terminology, workflow cycles, key stakeholders, decision timelines that shape customer behavior.

πŸ“ IB QuizπŸ“ FA QuizπŸ“ PE Quiz
πŸ‘€

Quote-to-Persona Mapping

SalesCSMDev & PMMarketing

Format: Matching exercise | Time: 5 min

What It Is: Listen to client quotes and identify: Which industry? Which role? Which pain point?

Examples: "We have 17 iterations on this pitch and it still doesn't feel right" β†’ IB banker, speed/accuracy pain

You'll Learn: How to recognize persona from language, how to tailor your pitch to the specific pain you're hearing.

πŸ“ Start Exercise
πŸ“ˆ

Uncover Opportunities through Teams Mapping

CSMPS

Format: Matching exercise | Time: 15 min (5' per vertical)

What It Is: For each industry, identify which teams should be enabled with UpSlide to unlock growth.

Examples: PE: Currently using Investor Relations β†’ Expansion: Investment Team, Portfolio Team, Finance Team, Deal Team

You'll Learn: How to see beyond current use, how to articulate expansion value, how to structure upsell conversations.

πŸ“ Start Exercise
πŸ—ΊοΈ

Feature-to-Use Case Mapping (for each vertical)

SalesCSMPSDev & PMMarketing

Format: Matching exercise | Time: 15 min (5' per vertical)

What It Is: Map each UpSlide feature to the top use case in IB, FA, PE.

Examples: Logo Finder: IB β†’ Used for "Potential Buyers" | FA β†’ Used for "Competition Landscape"

You'll Learn: Which features unlock which workflows, how to articulate feature value to different personas.

πŸ“ Start Exercise
πŸ“Š

Deep-Dive: Logo Finder vs. Tombstones

SalesPSDev & PMMarketing

Format: Written reflection (4 lines max) | Time: 5 min

What It Is: Explain the use case difference between Logo Finder and Tombstones. When should a user use one more than the other?

You'll Learn: Understand and explain feature choices to customers.

πŸ“ Start Exercise
✍️

Messaging Framework for Go-to-Market

Marketing

Format: Written reflection | Time: 5 min

What It Is: Before drafting any marketing message or design, which critical questions should you ask yourself so your message or design converts?

You'll Learn: How to move from feature copy to outcome-based messaging, how to make each message credible and specific to a vertical.

πŸ“ Start Exercise
πŸ’¬

Messaging Shift: Features to Outcomes

SalesMarketing

Format: Written reflection (4 lines max) | Time: 15 min

What It Is: Reframe messaging from feature-centric to outcome-centric.

Examples: "You can link Excel to PowerPoint" β†’ "Your comps stay synced, so you never pitch outdated numbers"

You'll Learn: How to connect features to customer pain, why this matters for closing bigger deals.

πŸ“ Start Exercise
❓

Discovery Shift: Feature Gaps to Workflow Pains

Sales

Format: Written reflection (4 lines max) | Time: 15 min

What It Is: Reframe discovery questions from uncovering feature gaps to surfacing workflow pains.

Examples: "Walk me through your last pitch. How many times did you update comps? Who had to manually copy-paste?"

You'll Learn: How to ask questions that uncover pain, how to listen for process problems.

πŸ“ Start Exercise
πŸ’‘

Uncover Expansion through Discovery

CSM

Format: Written reflection | Time: 15 min

What It Is: Develop discovery questions to ask in QBRs that uncover expansion opportunities and identify pain points before they become churn risks.

Examples: PE: "Walk me through your last fund report. What went wrong? When does it happen again? Who collaborated?"

You'll Learn: How to ask proactive questions, how to identify expansion signals, how to build strategic relationships.

πŸ“ Start Exercise
🎁

Christmas Wishlist: Topics New Joiners Should Help Deep-Dive.

Sales

Format: Open question | Time: 8 min

What It Is: Identify the 5 most critical topics you wish new joiners helped you deep dive about your industry and roles.

Examples: FA: "How Tax Teams interact with TAS advisors" | PE: "Why LP reporting deadlines drive everything"

You'll Learn: Identify existing knowledge gaps so new joiners can bridge them as part of their onboarding.

πŸ“ Start Exercise
πŸ“…

Proactive Touchpoint Planning

CSM

Format: Written reflection | Time: 10 min

What It Is: Shift from reactive to proactive. What industry-specific deadlines could you mark down and use as an outreach 2 weeks before with tailored content.

Examples: PE: "Q1 LP reporting deadline = March 31. Proactive outreach March 17 with fund report best practices template."

You'll Learn: How to anticipate customer needs, how to be a strategic partner, how to reduce churn.

πŸ“ Start Exercise
πŸ‘₯

New Hire Onboarding process

HR

Format: Work on your side | Time: 20 min

What It Is: Navigate around this hub. The hub should become the entry point for all new joiners. Ensure all new joiners will be asked to fulfil the initiatives.

You'll Learn: How to set new hires up for success from day one, how to scale domain knowledge culture across the company.

πŸ“ Start Exercise
πŸ› οΈ

Interviewer Toolkit

HR

Format: Notion Toolkit to produce | Time: 45 min

What It Is: Build a guide for interviewers explaining why Financial Services knowledge matters for the role they're hiring, and how to test candidates on their interest/curiosity.

You'll Learn: How to hire for FinServ curiosity (not just domain expertise).

πŸ“ Start Exercise
πŸ“‹

Candidate Pre-joining Guide

HR

Format: Pre-joining guide to produce | Time: 45 min

What It Is: Build a guide for candidates before they join UpSlide. State the importance of understanding the Financial Services ecosystem, how we'll support them, and how it's a prerequisite for their probation period.

You'll Learn: How to ensure better cultural fit and higher retention.

πŸ“ Start Exercise